Our Brick & Mortar PDF Guarantee

Posted by admin
In
15Apr 09

If you buy a physical book of ours from a real, brick & mortar store at full price, we’ll give you the PDF. Period.

It’s as simple as that. We want to support local gaming stores the best we can, and we don’t want our fans to feel they have to choose between loving us (by buying a Print+PDF bundle at IPR) or loving their local game store. Why not get both?

With the Evil Hat Retailer PDF Guarantee, you don’t have to choose!  But we WILL need you to confirm that you’ve purchased the book.  Drop us a line (or have your FLGS do it!) at feedback AT evilhat DOT com and show us your proof of purchase.  Scanned purchase receipts are the best way to do this, but we’ll take the word of your FLGS as equivalent.  And while you’re at it, tell us where you bought the book, and make sure they know that the Evil Hat Retailer PDF Guarantee sealed the deal!

(18) Comments

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13 Comments

  1. Trachalio, May 12, 2009:

    I never knew you guys did this. Talk about awesome! Hopefully I still have the receipts for Don’t Rest Your Head and Spirit of the Century.

  2. Denis, May 20, 2009:

    Awesome initiative, though I’ve never been a fan of PDF’s. I just can’t read long texts on a computer screen. I love the feel of pressed tree pulp in my fingers. I’m also the proud owner of the hardbacked print-on-demand version of SotC, which has served me and my group very well.

  3. Daniel Klein, February 22, 2010:

    Just found this now! Hah! I bought the PDF a year ago, and just last week went and bought the book in a brick and mortar store. I don’t mind the extra expense at all, though, so I’m good.

    Denis: I find myself using the PDF for quick reference these days. It’s awesome for that. The dead-tree version I tend to read on long bus rides or in bed. Or of course use it for reference while playing. In bed. Wait, what?

  4. John, February 26, 2010:

    What about purchases through etailers such as Amazon.com?

  5. admin, February 26, 2010:

    Nope. Amazon isn’t a brick & mortar store. That’s the standard.

  6. JohnPatrickMCP, February 27, 2010:

    Just a quick question, I know the release said full price for the book but my FLGS offers a prefered customer card that you pay to get but gives you a discount on all your purchases. Would you still consider that full price or would I have to forgo my discount on the purchase?

  7. admin, February 27, 2010:

    Good question! I’ll talk intent: we’re specifically interested in supporting in-store purchases, and we’re specifically not interested in supporting the online+deep-discount effect (much as you might see on Amazon). Buying from a brick & mortar store trumps “full price” in this set-up — if they want to drop price to move product in their physical store, absolutely more power to them, and we’re with them with the guarantee.

  8. Grant Erswell, March 1, 2010:

    Not sure how I feel about this, I like the idea, but for me I purchase a PDF first and once read decide whether to buy a hardcopy (so for me this deal wouldn’t work). Also my LGS isn’t the best, and I can’t see them being Friendly enough to contact you to confirm a purchase, so it will need to be a scan of a till receipt that doesn’t actually mentioned what product was purchased – would that be acceptable?

  9. admin, March 1, 2010:

    We’ve run with a scanned receipt and a digital photo of the happy customer with the book before, yeah. :)

  10. David Whelan, March 21, 2010:

    Thank you so mouch for helping support the roots of gaming by sending people to their local game stores! If every game company was as responsible as this about the industry maybe more shops would last a little longer than they tend to survive in this industry!

  11. DiceBag, May 13, 2010:

    As a retail store ordering from IPR do we need to sign up with you for this?

  12. fred, May 13, 2010:

    DiceBag, there’s no formal “sign up” thing, but if you contact us (write in using the contact us form above) and let us know about your store, we can hook you up to directly provide PDFs to your customers when they purchase our print products.

  13. Zhul, July 18, 2010:

    You guys get it, and that is a beautiful thing to see. I was blown away at the quality of the Dresden Files books, but learning that I am able to get a PDF on top of that at no extra charge is just fantastic.

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