Comments on: Our Brick & Mortar PDF Guarantee

By: Bits & Mortar Begins

Bits & Mortar Begins — Mon, 09 Aug 2010 21:30:05 +0000

[...] Bits & Mortar is a new label for an old practice, at least here at Evil Hat: our policy of backing in-store purchases of print products at your local FLGS with complimentary PDF…. [...]

By: Zhul

Zhul — Mon, 19 Jul 2010 01:21:49 +0000

You guys get it, and that is a beautiful thing to see. I was blown away at the quality of the Dresden Files books, but learning that I am able to get a PDF on top of that at no extra charge is just fantastic.

By: fred

fred — Thu, 13 May 2010 16:01:18 +0000

DiceBag, there’s no formal “sign up” thing, but if you contact us (write in using the contact us form above) and let us know about your store, we can hook you up to directly provide PDFs to your customers when they purchase our print products.

By: DiceBag

DiceBag — Thu, 13 May 2010 15:59:33 +0000

As a retail store ordering from IPR do we need to sign up with you for this?

By: Seeds of Trust

Seeds of Trust — Tue, 27 Apr 2010 23:07:29 +0000

[...] for a while now Evil Hat has been offering the Brick & Mortar PDF Guarantee (read about it here). This is a program we’ve test-driven with the help of Endgame, then expanded as a casual, [...]

By: David Whelan

David Whelan — Mon, 22 Mar 2010 04:21:39 +0000

Thank you so mouch for helping support the roots of gaming by sending people to their local game stores! If every game company was as responsible as this about the industry maybe more shops would last a little longer than they tend to survive in this industry!

By: admin

admin — Mon, 01 Mar 2010 15:07:56 +0000

We’ve run with a scanned receipt and a digital photo of the happy customer with the book before, yeah.

By: Grant Erswell

Grant Erswell — Mon, 01 Mar 2010 15:03:16 +0000

Not sure how I feel about this, I like the idea, but for me I purchase a PDF first and once read decide whether to buy a hardcopy (so for me this deal wouldn’t work). Also my LGS isn’t the best, and I can’t see them being Friendly enough to contact you to confirm a purchase, so it will need to be a scan of a till receipt that doesn’t actually mentioned what product was purchased – would that be acceptable?

By: admin

admin — Sat, 27 Feb 2010 15:04:31 +0000

Good question! I’ll talk intent: we’re specifically interested in supporting in-store purchases, and we’re specifically not interested in supporting the online+deep-discount effect (much as you might see on Amazon). Buying from a brick & mortar store trumps “full price” in this set-up — if they want to drop price to move product in their physical store, absolutely more power to them, and we’re with them with the guarantee.

By: JohnPatrickMCP

JohnPatrickMCP — Sat, 27 Feb 2010 14:40:43 +0000

Just a quick question, I know the release said full price for the book but my FLGS offers a prefered customer card that you pay to get but gives you a discount on all your purchases. Would you still consider that full price or would I have to forgo my discount on the purchase?